Cloud Containers and Microservices

T09 Integrate OpenAI, Communication, and Organizational Data Features into Line of Business Apps

09/15/2026

1:15pm - 2:30pm

Level: Intermediate

Dan Wahlin

Principal Cloud Developer Advocate

Microsoft

When was the last time you sat down to think about how you can leverage the latest technologies such as AI, communication, and organizational data to take your Line of Business apps and the overall user experience to the next level?

Join us for an immersive workshop led by Dan Wahlin, as he unveils a multitude of techniques for enhancing the user experience. By harnessing the power of OpenAI prompts and completions, integrating seamless communication features like phone calling and SMS, and leveraging valuable organizational data from Microsoft 365, you'll gain insights into minimizing user context shifts. Embrace these innovative approaches to unlock new possibilities and introduce features that will significantly boost user productivity. Get hands-on experience using these technologies through live demos as well labs (see the pre-reqs below).

Topics covered include:

  • Getting Started with Azure OpenAI models
  • The role of OpenAI prompt engineering and best practices you can apply to various scenarios
  • Different Azure OpenAI techniques that can be used such as Natural Language to SQL, text completions, and bring your own data
  • How Azure Communication Services can be used to enhance apps with communication functionality (phone, SMS, email, and more)
  • Why integrating organization data from Microsoft 365 is key to enhancing user productivity (and how you can do it)
  • How GitHub Copilot and Chat can enhance your developer productivity

Attendee Prerequisites:

  • Azure account setup and ready to use before the workshop. Some of the features we'll cover require a billable subscription.
  • Apply for access to Azure OpenAI for your Azure subscription before the workshop at https://aka.ms/azure-openai-form (it's possible that this requirement may change before the workshop).
  • Setup a free Microsoft 365 Developer Tenant before the workshop. https://aka.ms/m365-developer-tenant.
  • VS Code or another editor installed.
  • Node.js 18 or higher installed.
  • Docker Desktop or another OCI (Open Container Initiative) compliant container runtime such as Podman, or nerdctl capable of running containers.