Many of us are building Line of Business (LOB) apps that can integrate data from custom APIs and 3rd party data sources. That’s great, but when was the last time you sat down to think through how you can leverage the latest technologies to take the user experience to the next level? In this session, Dan Wahlin will introduce different ways to enhance the user experience by adding communication features, integrating organizational data to minimize user context shifts, and leveraging the power of AI to enhance user productivity and take your LOB apps to the next level.

You will learn:

• Integrate SMS functionality to communicate with customers
• How Organizational Data from Microsoft 365 can be integrated directly into your application to reduce context shifts
• Understand how AI can be used in creative ways to generate messages for employees or customers