Cloud, Containers, and Microservices

T15 Building Business Applications Using Bots


3:00pm - 4:15pm

Level: Introductory

Michael Washington


Communication with customers and employees is improved when you open the channels of text and voice communication using bots. This beginner-level session, will teach you how to leverage Microsoft Cognitive services to design, train, and deploy your custom bots and consume them in your custom applications and others channels such as Skype, Facebook, and Amazon Alexa.

You will learn:

  • How to create bots using QnA Maker and LUIS
  • How to enhance a bot created with Dynamics 365 Virtual Agent for Customer Service
  • How to deploy bots to Skype and Alexa