When engineering software, systems, and processes, one factor that is key to success, that is particularly complex and challenging to account for, and is often not focused on proactively – is the human factor. Drucker famously said that "culture eats strategy for breakfast", meaning that the best laid system architecture, cloud strategies, and DevOps pipelines are only as effective as the people and teams who are implementing those brilliant plans. And to be effective, those individuals and teams need leaders who are connected and present and who provide clear vision and priorities for their teams to align to. They also need to work within a culture that embraces and encourages experimentation, learning, and continuous improvement, with access to tools and processes that reduce friction and boost collaboration. The sessions in the Human Factors in Engineering track focus on topics that will be relevant and useful for a lifetime regardless of the platform, languages, and "best practices" that you use along the way.

Topics in this track include:

• Using Empathetic Conversations to Get Good Requirements
• The Software Developer As an Agent of Corporate Change
• Roll with the changes - Boosting Your Adaptability Quotient
• Measuring up! Collect the Right Metrics for the Right Reasons
• Developing an Inclusive Mindset
• Choosing metrics with your team to foster experimentation and growth
• Workshop: The Human Side of Agile and DevOps