Developing New Experiences

TH02 UX Beyond the Keyboard: Designing Conversational Interfaces

10/10/2019

8:00am - 9:15am

Level: Introductory

John Alexander

Sr. Content Developer / Docs Lead, ML.NET

Microsoft

With the ever-changing landscape of devices, web and native applications on mobile, wearables and assistants like Alexa, Cortana, and Home that rely on conversational UI, developers are increasingly expected to understand how to create user experiences that need more than keyboard and mouse interaction. UX expectations are becoming more prevalent and sophisticated. As a developer, what are you to do? Never fear, this interactive and entertaining session will focus on design concepts and terminology to help you tackle this new and exciting frontier. You'll focus on tips to create a natural experience when working with voice and other conversational apps, such as Bots. You'll also explore accessibility and its impact within these experiences. Whether working on your own or with a designer, you'll be able to design apps that can interact more seamlessly with your users environment.

You will learn:

  • Understand conversational app design concepts and terminology
  • Tips to create a natural experience when working with voice and other conversational apps
  • Accessibility practices and their impact within conversational experiences