Software Practices

TH14 What's the Problem?!?: How to Resolve Conflict


1:30pm - 2:45pm

Level: Introductory

Robert Bogue

SharePoint Shepherd

Thor Projects, LLC

Conflict is everywhere. You're fighting your users for reasonable requirements. You're fighting your infrastructure team about deployments and what you can do. You're even disagreeing with fellow developers about the right way to implement the latest feature. You may not always resolve conflicts as easily as you'd like. Come learn the skills to quickly and easily navigate the difficult waters of conflict. Learn how to keep your cool while stating your needs and how to get others to listen to you. Prepare for a different experience as you'll do exercises to teach you the skills you need to be an expert conflict negotiator.

You will learn:

  • How to identify the factors that lead to conflict
  • How to create an environment for dialogue
  • How to select strategies to minimize conflict