Human Factors in Engineering, Fast Focus

VST07 Fast Focus: Supercharged Feedback Techniques in 20 Minutes

11/14/2023

1:30pm - 1:50pm

Level: Introductory

Angela Dugan

Cloud Solution Architecture Manager

Microsoft

Feedback helps us to build stronger teams, supports more effective problem-solving and collaboration, and ultimately contributes to happier people delivering better products. Without effective feedback, we can spend time focusing on the wrong things, solving the wrong problems, maybe not even knowing about problems in the first place! In my experience, people are generally not confident in their feedback skills. This makes feedback feel risky, vulnerable, scary, even downright anxiety-inducing and so then they give no feedback at all.

Feedback Doesn't Have to Suck. In this fast-paced 20-minute session focused on supercharging your feedback skills, I will help you get a good foothold on where to start. We'll warm up with an overview of what feedback is, attributes of high-quality feedback, and some "tips and tricks" to getting comfortable with giving and receiving candid feedback that has worked really well for me both as a manager and a team member. You'll be a feedback champion before you know it!

You will learn:

  • How to recognize what feedback is, and is not
  • The qualities of high-quality feedback
  • About feedback frameworks to level up your skills