You have spent months researching, selecting, and launching that new software that will revolutionize how your employees work; but, will your employees adopt it and want to use it? Did you know that 80% of your expected results will be driven by just 20% of the features and functionality? In this session, we look at end users' fear of change, the importance of a change management plan, and tips and tricks on getting end users to adopt and actually use those new “game changing” apps. Hear from change management professionals and real customers on how they achieved roll-out success and usage, as well as learn about the many free tools and services available to help make your next roll out a success.