Exhibitor Frequently Asked Questions


What are the Conference dates and location?

Live! 360 will take place November 17-21, 2014

Loews Royal Pacific Resort at Universal Orlando
6300 Hollywood Way
Orlando, Florida, 32819
Phone: 866.360.7395

How can I reserve hotel accommodations?

Make your Loews Royal Pacific Resort hotel reservation online, or by calling Reservations at 866.360.7395 and ask for the Live! 360 Room Block.

Special attendee / exhibitor room rate: $155 per night
Book by: October 21, 2014

Who do I contact for what?

Exhibit / Sponsor Sales:
Navid Davani, Director of Sales, [email protected], 949.265.1512

Exhibit questions (shipping, booth staff, expo manual, ordering contractor services, etc.)
Sara Ross, Director, Event Operations, [email protected], (972) 304-5380

Sponsorship deliverables (bag inserts, speaking opps, focus groups, event directory, etc.):
Danielle Potts, Sr. Event Manager, [email protected], 925.207.0468

Conference Director:
Brent Sutton, Sr. Conference Director, [email protected], 415.518.1962

Expo Hall

When is booth setup scheduled?

Monday, November 17, 2014 10:00 AM – 4:00 PM

What are the expo hall hours?

Monday, November 17, 2014 5:00 PM - 6:00 PM EXPO Preview
6:00 PM – 7:00 PM Live! 360 Keynote

Tuesday, November 18, 2014 9:00 AM - 9:30 AM Networking Break / Expo Time
12:15 PM - 2:00 PM Lunch Break / Expo Time
3:15 PM - 4:15 PM Networking Break / Expo Time
5:30 PM - 7:30 PM Exhibitor Reception

Wednesday, November 19, 2014 10:30 AM - 11:00 AM Networking Break / Expo Time
12:15 PM - 1:45 PM Lunch Break / Expo Time
3:00 PM - 4:00 PM Expo Raffle (Raffle at 3:30 PM)

When is booth breakdown scheduled?

Wednesday, November 19, 2014 4:00 PM – 6:00 PM
Outside carriers must be checked in by 6:00 PM on Wednesday, November 19, 2014.

What is included with my full size (10X10) booth space?

  • Each 10' x 10' pipe and drape booth includes the following standard equipment:
  • 8’ High Backwall – Color(s): Black
  • 3’ High Siderails – Color: Black
  • 6’ skirted table – Black (2' x 6' x 42" standard table)
  • Side Chairs
  • Wastebasket
  • Booth ID Sign

*Please note: The ballroom will be carpeted in a multi-colored pattern.

Shipment Information and Deadlines

Where and when do I ship my booth?

All shipments must arrive at the warehouse by Thursday, November 13 by 3:30 PM

Shipping Address:
Advance shipping begins Monday, October 13, 2014 at 8:00 AM and ends on Thursday, November 13, 2014 at 3:30PM.

Advance shipping address:
Teamwork Event Specialists
C/O – Live! 360
7500 Exchange Drive
Orlando, FL 32809
Contact: Exhibitor Services
Phone: (407) 438-7480

Direct Shipping will begin Monday, November 17, 2014 from 8:00 AM – 4:00 PM
Any shipments outside of this time will be refused and returned to sender.

Direct shipping address:
Loews Royal Pacific Resort
(Exhibitor Name & Exhibitor Booth #)
Attn: Teamwork – Pacifica Ballroom 7
6300 Hollywood Way
Orlando, FL 32819

Bag Inserts - please be sure to clearly mark "bag insert" on the package and ship separately from booth materials and boxes.

*shipping/receiving fees apply - please refer to Exhibitor Manual for pricing

Where do I ship my Bag insert?

If you purchased a bag insert as part of your package, please send a sample of the insert to Danielle Potts at [email protected] to be approved prior to production.

Please contact Sara Ross for directions on where to ship your bag insert. Sara can be reached at [email protected] or 972-304-5380.

Conference Registration and Passes

How many complimentary conference passes are included with our package?

  • Exhibit Package Booth receives one (1) complimentary 5-day conference pass.
  • Gold Sponsor Packages receive two (2) complimentary 5-day conference passes.
  • Platinum and Elite Sponsor Packages receive three (3) complimentary 5-day conference passes.

How many Booth Staff passes are included with our package?

Each booth package will receive three (3) exhibit hall booth staff passes. (Up to three (3) additional exhibit hall booth staff passes are available for $25 each.)
What is the deadline for registering staff and complimentary pass attendees?

The registration deadline is Monday, November 10, 2014

How do I register booth staff and complimentary conference pass attendees?

Register your booth staff online.

To register complimentary full conference attendees as outlined in your contract, please email the following details to Sara Ross at [email protected], or call her at 972.304.5380:

Attendee Name:

Are booth staff able to go to sessions?

Booth staff will receive expo hall passes which only allow them into the expo area.

Contractor Services

How do I sign up for conference services like electricity, internet, etc…

Wireless internet is included at no charge. A wired connection can be ordered for a fee. Order form and pricing is in the exhibitor manual.

Electricity can be ordered by completing a form located in the exhibitor manual.

Orders for electricity must be placed by November 7, 2014

How do I order a Lead Retrieval Unit?

Please note that the barcode on the attendee badges can only be read with the aid of a Lead Retrieval device.

We offer three lead retrieval units to choose from:

  • iLeads = Early Rate $315 / Standard Rate $345
  • ExpoLeads2Go = Early Rate $395 / Standard Rate $435
  • Expo Standard = Early Rate $365 / Standard Rate $405

Early pricing deadline: October 24, 2014
Last day to order in advance: November 7, 2014

Download the lead retrieval order form here.

Questions about Lead Retrieval?

Email: [email protected]
Phone: 541.346.3537