Frequently Asked Questions
Can I attend both VSLive! and TechMentor sessions at the conference?
You can now sign up for both VSLive! and TechMentor conferences with the VSLive! Plus Package which gets you access to all sessions and workshops at both events. The VSLive! Plus Package allows you to jump back and forth between the sessions of your choice.
What meals are included with registration?
Coffee service will be available before courses beginning in the morning. For all paid VSLive! attendees lunch is provided on all days that you attend sessions or workshops at the event.
Will I be able to request special meals (i.e. kosher, vegetarian)?
Yes, you will be prompted for special meal requirements during the registration process.
Will there be opportunities for small group discussions?
We have scheduled a reception, a networking lunch, and other networking opportunities for a change of pace to the conference format, allowing you to learn and share in smaller group settings. We also encourage attendees to network in the morning over coffee.
How can I network with peers who have similar interests?
Be a part of pre-conference networking with paid attendees by checking the "Attendee Networking" box when you register. Prior to the conference you have an opportunity to introduce yourself to other attendees and arrange to meet for lunch, dinner or during other break times to meet and network.
Do you accept Purchase Orders?
If you would like to use a Purchase Order you may do so when registering online. If you have any questions about using a purchase order please contact our registration department at 1-800-280-6218 or 1-541-346-3537.
Where may I obtain your federal tax ID information for my accounting department?
Please contact the registration office and they will fax or mail a completed W9 form to you. VSLive!'s Federal Tax I.D. Number is 20-4583700.
Where can I request a receipt?
You will receive an official receipt on your badge when you check in at the conference. However, if you need a receipt before arriving onsite, you may request one by writing or by calling the registration office at 1-800-280-6218. Receipts are processed weekly.
How may I make changes to my registration?
You may request changes to your registration by writing or by calling 1-800-280-6218 or 1-541-346-3537 or by faxing your request to 1-541-346-3545.
How can I change the sessions I’ve signed up for?
You can re-access your registration and change your session selections by going to the registration link of the website and selecting the option “Re-Access your Registration.” You will need your confirmation to re-access your registration and then alter your course selections. You may also change your course selections by calling 1-800-280-6218 or 1-541-346-3537.
What if I need to cancel my registration?
All requests for cancellation must be sent in writing to the registration office. Requests must be received by the cancellation deadline to qualify for a refund. A cancellation-processing fee of $250 will be charged for each cancellation request. No refunds will be given after September 10, 2008.
If I cancel my conference registration will my hotel room be cancelled as well?
No, these are handled separately. Please contact the hotel directly to cancel your room reservation.
May I send someone in my place if I cannot attend?
Yes, you may transfer your registration to another person at any time. Requests must be made in writing and may be e-mail or faxed to 1-541-346-3545 or bring the request with you onsite.
Will I receive confirmation of my registration?
Yes, if you include your email address you will receive an email acknowledgement of your registration being received in the conference database. A formal confirmation will be sent to you approximately four weeks prior to the event.
Is there a charge to attend the exhibits?
Admittance to the Exhibit Hall is part of your paid registration package.
Will there be computers with Internet access at the conference?
Yes, a Hand-on Computer Center is available for all attendees.
Will printers be available for attendee use?
Yes, printers will be available as a part of the Hands-on Center.
